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Shipping & returns
We do our best to keep the shipping costs to a minimum. Shipping is free on all items over €50. Items under €50 cost €4.95.
How do I return my order?
Hopefully your purchase fits you or its purpose perfectly but in the event that it doesn’t and you would like to return it, you have 21 days to do so. Refunds are processed within 7 days of receipt.
What if the item I bought is faulty?
In the unlikely event that your purchase is faulty or your order is incorrect, please telephone us on 0404 62380 or email [email protected] The Sports Room will refund any postage on damaged goods.
Can I return purchased item to the shop directly?
Yes you can! Simply bring your purchase and your dispatch note back to The Sports Room, 17 The Mall, Wicklow Town and we can offer a refund to your Paypal account or you can exchange the item for something else.
Can I return my purchase via post?
Please use the address label from your dispatch note on the outside of your package and insert the remainder of the dispatch note in with your package before posting it back to us. The dispatch note has a barcode which makes it easier and quicker for us to process your return. If you don’t have your dispatch note, please make sure to include your order number, your email, your address and telephone number. Please post your returns to: The Sports Room, 17 The Mall, Wicklow Town, A67 PW27, Ireland.
Remember to get ‘proof of posting’ as the item is your responsibility until it reaches us at the above address. You are required to pay for postage of returns unless they are faulty (as above).
Did you know you can get free returns with Paypal?
You can have your return costs refunded through PayPal until 31st December 2016. https://www.paypal.com/ie/webapps/mpp/refunded-returns/ Just follow the steps…
How long does it take for money to be credited to my account?
Returns will usually be processed on the day they are received but please allow up to 7 days for refunds to show up in your bank account. This is out of the control of The Sports Room as it has to do with your own bank’s processes with regards to refunds.